:root {
  --bg: #f5f6f4;
  --card: #ffffff;
  --ink: #16181a;
  --muted: #5d6368;
  --line: #e2e4e1;
  --accent: #1f6f5c;
  --accent-ink: #ffffff;
  --ok: #1d7a46;
  --ok-bg: #e5f4ea;
  --warn: #9a5b00;
  --warn-bg: #fdf1dc;
  --info: #1f5aa6;
  --info-bg: #e4eefb;
  --bad: #b3261e;
  --radius: 14px;
  color-scheme: light;
}
@media (prefers-color-scheme: dark) {
  :root {
    --bg: #111315;
    --card: #1a1d20;
    --ink: #eef0ee;
    --muted: #a0a7ac;
    --line: #2c3034;
    --accent: #4cc2a2;
    --accent-ink: #0b1d18;
    --ok: #6fd69a;
    --ok-bg: #16301f;
    --warn: #f3bd62;
    --warn-bg: #33270f;
    --info: #8db8f2;
    --info-bg: #172538;
    --bad: #ff8a80;
    color-scheme: dark;
  }
}
* { box-sizing: border-box; }
body {
  margin: 0;
  background: var(--bg);
  color: var(--ink);
  font: 16px/1.5 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}
.wrap { max-width: 560px; margin: 0 auto; padding: 16px 16px 48px; }
.wide { max-width: 1040px; }
h1 { font-size: 1.6rem; line-height: 1.2; margin: 4px 0 2px; }
h2 { font-size: 1.1rem; margin: 0 0 10px; }
.eyebrow { color: var(--muted); font-size: 0.85rem; letter-spacing: 0.02em; }
.muted { color: var(--muted); }
.small { font-size: 0.875rem; }
.card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 16px;
  margin-top: 14px;
}
.brand { display: flex; align-items: center; gap: 8px; font-weight: 700; letter-spacing: -0.01em; }
.brand-dot { width: 22px; height: 22px; border-radius: 7px; background: var(--accent); display: inline-grid; place-items: center; color: var(--accent-ink); font-size: 13px; }

.badge { display: inline-flex; align-items: center; gap: 6px; padding: 3px 10px; border-radius: 999px; font-size: 0.8rem; font-weight: 600; white-space: nowrap; }
.badge::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
.b-ok { color: var(--ok); background: var(--ok-bg); }
.b-reported { color: var(--warn); background: var(--warn-bg); }
.b-scheduled { color: var(--info); background: var(--info-bg); }

.status { border-radius: var(--radius); padding: 12px 14px; margin-top: 14px; font-weight: 600; }
.status span { display: block; font-weight: 400; font-size: 0.9rem; }
.s-ok { background: var(--ok-bg); color: var(--ok); }
.s-reported { background: var(--warn-bg); color: var(--warn); }
.s-scheduled { background: var(--info-bg); color: var(--info); }
.s-minor { background: var(--card); color: var(--ink); border: 1px solid var(--line); }
.b-minor { color: var(--muted); background: var(--bg); border: 1px solid var(--line); }
.b-safety { color: var(--bad); background: var(--warn-bg); }

button, .btn {
  font: inherit;
  border: 1px solid var(--line);
  background: var(--card);
  color: var(--ink);
  border-radius: 12px;
  padding: 12px 14px;
  cursor: pointer;
  text-decoration: none;
  display: inline-block;
  text-align: center;
}
button:focus-visible, .btn:focus-visible, input:focus-visible, textarea:focus-visible { outline: 3px solid var(--accent); outline-offset: 2px; }
.primary { background: var(--accent); border-color: var(--accent); color: var(--accent-ink); font-weight: 650; }
.block { display: block; width: 100%; }
.big { padding: 16px; font-size: 1.05rem; }
button:disabled { opacity: 0.55; cursor: default; }

.choices { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.choices button { min-height: 56px; }
.choices button[aria-pressed="true"] { border-color: var(--accent); box-shadow: inset 0 0 0 1px var(--accent); font-weight: 650; }

input[type="text"], input[type="tel"], input[type="password"], textarea {
  font: inherit; width: 100%; padding: 12px; border-radius: 12px;
  border: 1px solid var(--line); background: var(--bg); color: var(--ink);
}
textarea { resize: vertical; min-height: 64px; }
label { display: block; font-size: 0.9rem; color: var(--muted); margin: 12px 0 6px; }
.row { display: flex; gap: 8px; align-items: center; }
.row > input { flex: 1; }

ol.steps { padding-left: 20px; margin: 8px 0 0; }
ol.steps li { margin: 4px 0; }
.video { position: relative; aspect-ratio: 16 / 9; border-radius: 10px; overflow: hidden; background: #000; }
.video iframe { position: absolute; inset: 0; width: 100%; height: 100%; border: 0; }

.alts { list-style: none; padding: 0; margin: 8px 0 0; }
.alts li { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: 6px 8px; padding: 10px 0; border-top: 1px solid var(--line); }
/* Long names wrap, and a badge that doesn't fit drops below the name instead of off the card. */
.alts li > :first-child { min-width: 0; overflow-wrap: break-word; }
.alts li > .badge { margin-left: auto; }
.alts li:first-child { border-top: 0; }
.alts a { color: var(--accent); font-weight: 600; text-decoration: none; }

.error { color: var(--bad); font-size: 0.9rem; margin-top: 8px; min-height: 1em; }
.hidden { display: none !important; }
.thanks { text-align: center; }
.thanks .check { font-size: 2.2rem; line-height: 1; }

/* Owner dashboard */
.tiles { display: grid; grid-template-columns: repeat(4, 1fr); gap: 10px; margin-top: 14px; }
.tile { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 14px; }
.tile .n { font-size: 1.7rem; font-weight: 700; line-height: 1.1; }
.tile .l { color: var(--muted); font-size: 0.85rem; }
.ticket { border-top: 1px solid var(--line); padding: 14px 0; }
.ticket:first-of-type { border-top: 0; padding-top: 4px; }
.ticket-head { display: flex; justify-content: space-between; gap: 10px; align-items: baseline; flex-wrap: wrap; }
.reports { margin: 8px 0; padding-left: 18px; }
.photos { display: flex; gap: 8px; flex-wrap: wrap; margin: 6px 0; }
.photos img { width: 84px; height: 84px; object-fit: cover; border-radius: 8px; border: 1px solid var(--line); }
.actions { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 8px; }
.actions input { flex: 1; min-width: 180px; }
.actions button { padding: 10px 12px; }
table { width: 100%; border-collapse: collapse; font-size: 0.93rem; }
th { text-align: left; color: var(--muted); font-weight: 500; font-size: 0.82rem; padding: 6px 8px; border-bottom: 1px solid var(--line); }
td { padding: 9px 8px; border-bottom: 1px solid var(--line); vertical-align: middle; }
.bars { display: inline-flex; align-items: flex-end; gap: 3px; height: 26px; }
.bars i { display: block; width: 9px; background: var(--accent); border-radius: 2px 2px 0 0; opacity: 0.45; }
.bars i:last-child { opacity: 1; }
.alert { background: var(--warn-bg); color: var(--warn); border-radius: 12px; padding: 12px 14px; margin-top: 10px; }
.outbox { list-style: none; padding: 0; margin: 0; font-size: 0.9rem; }
.outbox li { padding: 8px 0; border-top: 1px solid var(--line); }
.outbox li:first-child { border-top: 0; }
.grid2 { display: grid; grid-template-columns: 1.4fr 1fr; gap: 14px; align-items: start; }
.table-scroll { overflow-x: auto; }
.linkbtn { background: none; border: 0; color: var(--accent); padding: 0; font-weight: 600; }

@media (max-width: 760px) {
  .tiles { grid-template-columns: 1fr 1fr; }
  .grid2 { grid-template-columns: 1fr; }
}
.danger { color: var(--bad); }

/* Owner menu (public/nav.js): one bar on every owner page. On phones the links scroll sideways. */
.appnav { display: flex; align-items: center; gap: 6px 14px; flex-wrap: wrap; padding: 4px 0 10px; margin-bottom: 8px; border-bottom: 1px solid var(--line); }
.appnav .brand { color: inherit; text-decoration: none; }
.appnav .brand img { border-radius: 6px; }
.appnav-links { display: flex; gap: 2px; overflow-x: auto; scrollbar-width: none; flex: 1 1 auto; min-width: 0; }
.appnav-links::-webkit-scrollbar { display: none; }
.appnav-links a { color: var(--muted); text-decoration: none; font-size: 0.92rem; font-weight: 550; padding: 7px 11px; border-radius: 9px; white-space: nowrap; }
.appnav-links a:hover { color: var(--ink); background: var(--card); }
.appnav-links a[aria-current="page"] { color: var(--accent); background: color-mix(in srgb, var(--accent) 10%, var(--card)); }
.appnav-links a.locked { opacity: 0.55; }
.appnav-end { display: flex; align-items: center; gap: 10px; margin-left: auto; font-size: 0.9rem; }
.appnav-end select { font: inherit; font-size: 0.88rem; padding: 6px 8px; border-radius: 9px; border: 1px solid var(--line); background: var(--card); color: var(--ink); max-width: 200px; }
@media (max-width: 640px) {
  .appnav-links { order: 3; flex-basis: 100%; margin: 0 -4px; }
}
.backbar { display: flex; flex-wrap: wrap; gap: 4px 12px; align-items: center; padding: 9px 16px; background: var(--ink); color: var(--bg); font-size: 0.88rem; }
.backbar a { color: inherit; font-weight: 650; text-decoration: none; }
.backbar span { opacity: 0.75; }
@media print { .appnav, .backbar { display: none !important; } }